Useful
information for buying a new computer:
Every
computer no matter who builds it starts the same as a box
or bin of some combination of off the shelf components.
Even the largest brand name manufacturers start the same
way. It is very rare for a computer manufacturer to design
or make any of the parts that go into their computers.
There
are two major types of components.
·
OEM
·
Retail
Box
OEM
parts ‘Original Equipment Manufacturer’ parts
are aimed at major manufacturers, who provide a 1-year
warranty with their computers. These parts have only a
1-year manufacturers warranty or less.
Retail Box parts usually have a 2 to 3 year
warranty. Why the difference? It is in the testing
manufacturers do. The Retail Box parts meet their highest
standard. The OEM parts fail the Retail Box standard but
pass a lower standard. They are not expected to last as
long thus the difference in warranty.
Large
brand name manufacturers generally use OEM parts with a
1-year warranty and often only extend this warranty to
their clients for a 90-day period. On the other hand,
Retail Box Parts usually have 2 to 3 year warranty, and
often last beyond this warranty period.
Bottom
Line: It is not important what brand in on the outside of
the case but rather what components are inside.
Over
the last few years we have seen a number of companies
aggressively advertising financed computers in Western
Canada selling a lot of them and then going out of
business. This is very bad for customers, lowering the
trust in the industry and you in the end you still have to
pay even if they are out of business. Be
careful.
Other
things to consider:
·
How
fast can you get service and do you have to ship your
computer back to the manufacturer for service. The same
day or next day is what you should expect and demand.
·
How
much real honest advice is the seller willing to give you
or are they just trying to sell you the most expensive
computer possible.
·
Are
the components current. Many large stores sell from
inventory much of which is obsolete or discontinued.
Nobody wants to pay new prices for old technology.
·
Does
the operating system disk come with the unit or is it
extra. What other software is included and is it useful.
·
Are
there any other software choices with disks included.
The problem with many large brand name computers is
that software comes preloaded on the hard drive, no disks
are supplied, and the disks cost extra. You need the
disks. Make sure they are included with the original
package.
·
Can
this computer be upgraded. How much can be added and what
does it cost. Many brand name and economy priced computers
are not easily upgraded. Brand name computers are often
only upgradeable with proprietary parts, which can cost 2
to 3 times their generic equivalent value. People often do
not find this out until they try to get it upgraded.
·
Is
the warranty Canada wide and does it cover both labour and
parts.
This
is not everything you need to consider but these are
important questions to ask. I hope it helps you.
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